Platform simulator

A clean inbox under full control

Explore conversations from different industries. Click each chat to see how your team can assist from one panel.

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Multi-agent WhatsApp

Connect your team to a single number

With our multi-user WhatsApp system you centralize chats in a unified inbox, assign conversations automatically and supervise support in real time.

An affordable alternative to Zendesk and Sirena
  • Up to 5 agents in parallel
  • Stable dedicated connection 24/7
  • No hidden fees or per-message charges
  • Internal notes between agents
Ready to activate

Viadesk Teams Plan

Up to 5 agents · 1 WhatsApp channel

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Monthly billing · No per-message fees

  • Guided activation by our team
  • Web panel to manage chats
  • Technical support in Argentina
Buy Viadesk now

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Transparent and flexible plans

No abusive fees for extra agents. Choose the best plan for your operation.

Starter plan

Teams Plan

Ideal for small businesses and growing teams.

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  • Up to 5 simultaneous agents
  • 1 stable dedicated WhatsApp channel
  • Unlimited messaging with no hidden charges
  • Unified inbox and full history
  • Guided initial setup
Buy Teams Plan

Scalable Plan

For operations with more than 5 agents or custom configuration.

Custom

Personalized setup beyond the standard plan

If your team grows beyond 5 agents, or you need multiple channels, integrations or special setup, we prepare a proposal tailored to your volume.

  • More than 5 simultaneous agents
  • Multiple WhatsApp numbers and web channels
  • API, CRM or database integrations
  • Priority SLA and dedicated technical support
Request a custom quote

Frequently asked questions

Answers about multi-agent WhatsApp

The process is simple: scan a QR code from WhatsApp (like WhatsApp Web). We handle provisioning and session maintenance on dedicated servers.

No. After the initial pairing, the Viadesk server keeps the session active. Your team works from the web panel without relying on the phone.

The Teams Plan includes up to 5 agents. For more seats, extra channels or integrations, request the Scalable Plan. Write to cons@viafacil.com and we will open a support ticket.

No. Messaging is unlimited with no variable fees. You only pay the fixed monthly or annual subscription.

Ready to Centralize Your WhatsApp?

Activate Viadesk and connect your team in a single multi-agent panel, with no per-message fees.

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